In this page, you can view a list of tickets, both currently queued or scheduled.
In the Current Queue tab, you can find the next in line, as well as waiting tickets.
Information is provided on whether the ticket is scheduled, the scheduled hour, the ticket number, the customer’s name, the mobile number, if there is a preferred RSC for attending the ticket, the waiting time, and whether it is a priority. If it is a priority, it will automatically move ahead of non-priority customers’ tickets. You can also delete tickets.
By clicking on Scheduled Appts., you can view the scheduled appointments.
The same information is displayed:
- Name
- Mobile number
- Services
- Preferred RSC
- Scheduled Hour
- Priority status
You can also delete or check in the desired appointment.
If an RSC is online, a tab will appear showing the station where the RSC is logged in and the name of the RSC.